College of Cranio-Sacral Therapy (CCST)
Last updated: 07/10/25

1. Introduction

At the College of Cranio-Sacral Therapy (CCST), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy and Cookies Policy explains how we collect, use, and protect your information when you use our website and booking system.

2. Who We Are

College of Cranio-Sacral Therapy
9 St George's Mews, London NW1 8XE
info@ccst.co.uk
We are the data controller responsible for your personal data entered on our website for the purposes of UK data protection law.

3. What Data We Collect

We collect and process the following types of personal data, including but not limited to:

  • Name, email address, phone number, date of birth

  • Login/account credentials

  • Booking and course registration information

  • Payment details (via Stripe – we do not store full card details)

  • Usage data & analytics (e.g., IP address, browser type, pages visited)

4. How We Use Your Data

We use your data to:

  • Manage bookings, payments, and course administration

  • Create and maintain user accounts

  • Communicate with you about your bookings, enquiries, or future courses

  • Improve our website and services

  • Comply with legal obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to provide our services

  • Consent – for marketing communications and optional cookies

  • Legitimate interests – to maintain and improve our services

  • Legal obligations – to meet regulatory or tax requirements

6. Sharing Your Data

We may share your data with trusted third parties, including:

  • Stripe – for secure payment processing

  • IT providers and service providers who assist in running the site

All third parties we use are GDPR-compliant and only process your data as instructed.

7. Cookies

We use cookies to enhance user experience and analyse website traffic.

Types of Cookies We Use:

  • Strictly Necessary Cookies – essential for site functionality

  • Performance Cookies – help us understand site usage

  • Functionality Cookies – remember user preferences

Managing Cookies:

You can control cookies through your browser settings.

8. How We Store and Protect Your Data

Your data is stored securely within the UK or the EEA. We implement appropriate technical and organisational measures to safeguard your data.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

10. Retention

We retain personal data only as long as necessary to fulfil the purposes above or to meet legal requirements.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here, with the date updated at the top.

12. Contact Us

If you have any questions about this policy or your data, contact:
CCST, 9 St George's Mews, London NW1 8XE
info@ccst.co.uk